Watch: Joshua Albanese on how to remove a fake review from Google

In this short, Joshua Albanese, founder of The Reputation.org, answers "How to remove a fake review from Google": report it as fake engagement, with the right category, proof and escalation. Delivered with AI-assisted narration. Every answer is written and verified by our reputation team.

Read the full guide: How to report a fake Google review in 5 steps →

Video Transcript

Business owner: How to remove a fake review from Google. Because this guy never ate here.

Joshua: Report it as fake engagement, yourself, or with a removal team that proves he never came in. Google's contribution policy says fake engagement is not allowed and will be removed. Search your receipts for his name first. That's the simple version. Underneath it, three things decide whether Google believes you. And there's a faster way through all three.

Business owner: Believes me? It's fake.

Joshua: To Google it reads like any real complaint. One, pick the category that fits the facts, or it gets judged on the wrong grounds. Two, the proof. Receipts with no matching name, a sudden cluster of one-stars, his profile posting the same complaint at other businesses.

Business owner: That's a lot.

Joshua: Three, if the flag fails, you escalate to Business Profile support with all of it. And Google won't explain why. That's why TheReputation.org exists. We do this every day. We know which policy fits, we build the evidence, and we work the escalation. On the review cases we take on, nearly 90% come down.

Business owner: So I send you the receipts.

Joshua: If you think a fake review is hitting your business, comment "REMOVAL." We'll look at the proof and see if we can take it down for you.

Read our full guide on how to remove a fake review from Google →